Last Updated: September 2026
Leafscape Gardens respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us about our services or become a customer.
Leafscape Gardens is a landscaping and garden design business based in Croydon, London.
Leafscape Gardens is the data controller responsible for the personal information we collect and process.
If you have any questions about how your information is used, you can contact us through the contact details provided on our website.
Depending on how you interact with us, we may collect information including:
Information you provide to us
When you contact us through our website, email, telephone or social media, we may collect:
If you become a customer, we may also collect information necessary to provide our services, including quotation, invoicing, payment and project information.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, depending on the cookies and analytics services used on the website.
This may include:
We may use your personal information to:
We will only use your information where we have a lawful basis for doing so.
Under UK data protection law, we need a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Taking steps at your request
If you contact us about a garden project, we may use your information to respond to your enquiry, arrange a site visit, prepare a quotation or take other steps at your request before entering into a contract.
Contract
If you become a customer, we may process your information where it is necessary to provide the agreed services and manage our contractual relationship with you.
Legal obligation
We may process information where necessary to comply with legal, accounting, tax or other regulatory requirements.
Legitimate interests
We may process information where it is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.
This may include managing our business, improving our services, maintaining records and understanding how customers interact with our website.
Consent
Where consent is required by law, such as for certain types of marketing or non-essential cookies, we will ask for your consent.
You can withdraw consent at any time where processing is based on consent.
If you submit an enquiry through our website, the information you provide will be used to respond to your request.
We may contact you by telephone, email or another method you have provided to discuss your project.
Submitting an enquiry does not automatically subscribe you to marketing communications.
We may occasionally contact existing customers or enquiries about relevant services, projects or updates where permitted by applicable law.
Where consent is required for marketing communications, we will obtain that consent before sending them.
You can ask us to stop sending marketing communications at any time by contacting us or following any unsubscribe instructions provided.
We do not sell or rent your personal information.
We may share relevant information with trusted third parties where reasonably necessary to operate our business or provide our services.
This may include:
We only provide information that is reasonably necessary for the relevant purpose. Where appropriate, we expect third parties handling personal information on our behalf to protect that information and comply with applicable data protection requirements.
Leafscape Gardens may use platforms such as Facebook and Instagram to advertise our services and communicate with potential customers.
These platforms may collect and process personal information independently in accordance with their own privacy policies.
If you interact with our social media pages or advertisements, information may be processed by the relevant platform.
We do not control how third-party social media platforms process information once it is collected by them.
Our website may use cookies and similar technologies.
Cookies are small files placed on your device that can help websites function correctly, remember preferences and understand how visitors use a website.
Cookies may be used for purposes including:
Where required, non-essential cookies will only be used with your consent.
You can manage or disable cookies through your browser settings and, where available, our website's cookie controls.
Disabling certain cookies may affect how the website functions.
Our website may contain links to third-party websites, including social media platforms, suppliers or other websites.
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
We only retain personal information for as long as reasonably necessary for the purpose for which it was collected.
For example:
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Under UK data protection law, you may have rights including:
These rights are subject to certain legal conditions and exemptions.
If you would like to exercise one of these rights, please contact us.
If you have concerns about how we handle your personal information, please contact us first so that we have the opportunity to address your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Further information can be found on the ICO's website.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
Any updated version will be published on this page with a revised "Last updated" date.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact Leafscape Gardens through the contact details provided on our website.
Leafscape Gardens
Croydon, London
Website: www.leafscapegardens.co.uk